Wednesday, February 10, 2010

Multi-site monitoring for MSP's released


Earlier today we released the Command Center: a MSP or multi-site monitoring feature for our ServersCheck Monitoring Appliances.

This new feature offers a central view of appliances deployed in multiple locations like remote customer sites, technical rooms, ...

The Command Center receives over HTTP status information from appliances which push the information. On a single screen a user can immediately see the health of the remote systems and when an issue is detected take immediate corrective actions.

For MSP's the solution has double benefits:
- standalone monitoring solution running on customer premises with monitoring, reporting and alerting capabilities
- centralized monitoring to get a wholistic view

Technicians can communicate with the appliance over HTTP (port forwarding required), Teamviewer host (optional) or via SMS (using the 2 way SMS capabilities). Using SMS you can still communicate with customer sites even when the network is down.

More info on http://www.serverscheck.com/msp-monitoring

Thursday, November 26, 2009

Cold reboots via SMS

cold reboot via sms
Today we have launched release 8.0.3 of our Monitoring Software with an exciting new (patent pending) feature: cold reboot via SMS.

A cold reboot (also known as a hard reboot, cold boot or cold start) is when power to a computer is cycled (turned off and then on).

ServersCheck's PDU enable users via a secured web interface to perform power cycles onto any device connected to it.

With this release, power cycle signals can be sent via secure SMS to the PDU. This is done through the Monitoring Software which receives and authenticates the reboot command via SMS.

No matter where you are, via secure SMS you can now restart a router, server, etc... by performing a power off / power on cycle.

More info on this feature is available here: http://wiki.serverscheck.com/index.php/SMSPDU

Sunday, November 8, 2009

BTS Monitoring Solution - a 3D overview

We have just released the 3D video of our solution for monitoring mobile base stations (BTS). The solution is designed around four main focus points:
1. monitor all IP & SNMP devices & networks
2. monitor environment to safeguard equipment
3. monitor mobile services from an end-user perspective
4. monitor power usage & perform remote reboot
5. monitor I/O contacts (door, smoke, generator, ...)

Enjoy the video!

Labels: , , , ,

Tuesday, October 6, 2009

BTS Monitoring Solution Released


At ITU World Telekom in Geneva we have released our monitoring appliance for BTS stations. These stations are small technical rooms in which all the equipment runs to make mobile communications possible. The BTS Monitoring Appliance is an industrialized version of our traditional appliance with additional sensors and a special end-user simulation module.

More info can be found on our new website: http://www.btsmonitoring.com

This is the press release that was sent out earlier today on the subject:

ServersCheck now monitors antennas of mobile operators

Zaventem, Belgium / Geneva, Switzerland, 6 October 2009 – As ITU Telecom World 2009, the world’s largest telecommunications event, got under way, the Belgian company ServersCheck presented its new BTS Monitoring Solution. This solution has been designed to monitor continuously the performances and the surrounding factors of antennas and other remote technical facilities. In the meantime, this solution has been the subject of tests among different mobile operators in the Asia-Pacific region.

A compact appliance that offers integral monitoring and simulates the end user
ServersCheck’s BTS Monitoring Solution has been developed, above all, to monitor the availability of the Base Transceiver Stations (BTS), crucial elements of mobile networks. A station such as a BTS is composed of a radio transceiver and all the expensive technical gear that goes with it together with an antenna and is directly in contact with all the mobile appliances that use the network. The continuous growth in mobile telephony and data requires greater performance from networks and the fastest possible solution of any failures, caused by problems with a BTS.

5-level control
The compact BTS Monitoring Solution offers comprehensive and continuous monitoring, and does so at 5 levels, which are essential for the operators. Through the BTS Monitoring Appliance and ServersCheck’s computer equipment which is connected to it, the solution monitors:
1. all the appliances connected to a network within the BTS,
2. all the surrounding factors (temperature, air humidity and water),
3. mobile services from an end user’s perspective (telephone conversations, SMS and 3G connections),
4. power usage, with the possibility of restarting appliances remotely,
5. all the I/O contacts (gate, smoke, backup generators, etc.)

According to Maarten Van Laere, ServersCheck’s CEO, this solution opens up new markets and new opportunities for BTS Monitoring: “We have combined our current network monitoring, detector and software expertise in this new product. The increasing number of mobile networks require high-performance networks and therefore reliable monitoring. With our BTS Monitoring Solution, we are the first to propose a comprehensive monitoring solution which is also capable of simulating the end user. That makes it possible for the operators to check and ensure optimal operation of all the telephone services while focusing on the data exchange services above all. Today, the actual customers are often the ones who have to point out the problems, which is not, commercially speaking, a good thing. Thanks to our solution, however, they are now warned of any defects in real time.”

Tuesday, September 8, 2009

ServersCheck v8 Released

We have released version 8 of our Monitoring Software.

Version 8 bring a whole set of new features making ServersCheck an even more unique solution compared to other players in the market.

What's new in v8

1/ Integrated MIB Browser & SNMP Scanner. To use a MIB file, simply drop it in the /mib foler. Go to the device properties in the ServersCheck software and scan the device. The mib will be used to make SNMP data readable and ready for monitoring.

2/ WMI monitoring: any WMI parameter, available in the Windows system being monitored, can now be analyzed.

3/ Time line reporting. You can now visually navigate to the alerting history of your monitoring solution. Simply move your browser over the report.

4/ RDP enabled remote devices? Through a single mouse click you can now connect to your monitored systems when looking at them in the device properties screen

5/ API: ServersCheck has innovated the monitoring market again by now offering an API. Anyone can now write custom checks using any of the check types available within the software. The first API made available is for monitoring routers from ImageStream.


You can download v8 from following url:
http://www.serverscheck.com/monitoring_software/download.asp

Friday, July 24, 2009

ServersCheck Overview Video Released

Earlier this week we released a 3D video describing the ServersCheck solution as clear as possible to anyone unfamiliar with what we do. I hope you'll like it. Sit back and relax while watching this 1m40seconds video.


Sunday, June 21, 2009

CommunicAsia - Singapore - June 2009

CommunicAsia is South East Asia's largest technology show. As we did open an office in Singapore early this year, it was a natural step for us to exhibit and promote ServersCheck during the almost one week event.

Time for us was right. Over the past 6 months we have setup an indirect channel with a dedicated and motivated distributor based out of KL, Malaysia who deals with our resellers in the region. At the same time we have setup a sales team for dealing with large corporate accounts in the Asian market. While having all processes in place, we were anxious to await the response and feedback from the market in this region of the world. On top of that, for the first time in Asia we would officially show our Monitoring Appliance.

Response has been overwhelming and it will require anyone's talent from our sales staff, distributor and resellers to make sure that every enquiry is catered for. However rest assured that we will do whatever it takes to make it happen. Singapore and its visitors have given the ServersCheck a very warm welcome this year and interest has exceeded our most optimistic scenario's with even deals signed at the booth.

For our new business partners: welcome to the ServersCheck family. To our new customers: a big thank you and rest assured that you can count on our support.