Wednesday, February 10, 2010

Multi-site monitoring for MSP's released


Earlier today we released the Command Center: a MSP or multi-site monitoring feature for our ServersCheck Monitoring Appliances.

This new feature offers a central view of appliances deployed in multiple locations like remote customer sites, technical rooms, ...

The Command Center receives over HTTP status information from appliances which push the information. On a single screen a user can immediately see the health of the remote systems and when an issue is detected take immediate corrective actions.

For MSP's the solution has double benefits:
- standalone monitoring solution running on customer premises with monitoring, reporting and alerting capabilities
- centralized monitoring to get a wholistic view

Technicians can communicate with the appliance over HTTP (port forwarding required), Teamviewer host (optional) or via SMS (using the 2 way SMS capabilities). Using SMS you can still communicate with customer sites even when the network is down.

More info on http://www.serverscheck.com/msp-monitoring