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 Topic: checked failed. timedout |
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Message posted by ahmadyani_shi on 13 July 2010 at 08:33 - IP Logged
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| ahmadyani_shi |
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12 July 2010
6 Posts |
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Hi Admin,
I face with the very2 big problem. when i try to add the temperature monitoring, i face with this problem with sensor
Check failed. Timedout after 60 seconds. No data received. Verify settings and try again.
Can you give the solution. plzz help..urgent |
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Message posted by Administrator on 13 July 2010 at 09:29 - IP Logged
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| Administrator |
Forum Admin
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29 March 2001
2963 Posts |
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Hello,
Can you run this and tell me what you get:
1. Go to the agents subdirectory of the main ServersCheck directory (usually c:\program files\serverscheck_monitoring\agents )
2. Open the command prompt in that directory
3. And type in following command where you replace the X.X.X.X with the IP address of your sensor
sensor_check -L test.log -C TCP X.X.X.X:3001
Please let me know if you get any response from doing this (or any errors). Can you also verify the settings in your Tibbo?
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Message posted by ahmadyani_shi on 13 July 2010 at 09:50 - IP Logged
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| ahmadyani_shi |
Standard Member
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12 July 2010
6 Posts |
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Hi,
I have do what are u say. i try to test the sensor_check, but it still show the same error (timedout)
For the tibbo setting, i have follow same like the user manual. But it still show the timeout error.
May i know, is it i need configure the switch? what kind of switch configuration for serverscheck applience can receive the value? |
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Message posted by Administrator on 13 July 2010 at 11:54 - IP Logged
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| Administrator |
Forum Admin
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29 March 2001
2963 Posts |
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Hello,
Is this connected into an appliance or is it running on your network and connecting to the software on one of your machines? Can you send screenshots of each Tibbo screen for us to look at as well?
Thank you! |
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Message posted by ahmadyani_shi on 15 July 2010 at 00:21 - IP Logged
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| ahmadyani_shi |
Standard Member
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12 July 2010
6 Posts |
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Hi Admin,
Below is a pic link for tibbo configuration. Plz check this out..i need solve this problem before this weekend.
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Message posted by ahmadyani_shi on 15 July 2010 at 00:23 - IP Logged
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| ahmadyani_shi |
Standard Member
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12 July 2010
6 Posts |
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Hi Admin,
Below is my tibbo configuration screenshot for ur review.
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Message posted by Administrator on 15 July 2010 at 02:12 - IP Logged
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| Administrator |
Forum Admin
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29 March 2001
2963 Posts |
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No pics in posts
Please upload pictures to website and link to forum. You can use Flickr, Google Picassa or similar if you have no other. |
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Message posted by ahmadyani_shi on 21 July 2010 at 02:44 - IP Logged
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| ahmadyani_shi |
Standard Member
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12 July 2010
6 Posts |
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Hi Admin,
Now i face with the different error. The error is
Unable to open COM port 22
When i try to remove the port by using vsp, it failed to remove.
Can you suggest any solution.
Thanks |
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Message posted by Administrator on 21 July 2010 at 11:04 - IP Logged
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| Administrator |
Forum Admin
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29 March 2001
2963 Posts |
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Hello,
What version of the software are you using currently? Is this on your own server or on an appliance?
VSP, an app from Tibbo, isn't supported for environmental sensors. Seems like you haven't configured it as per user manual instructions detailed on wiki.serverscheck.com
For Tibbo based sensors you can test using the sensor_check debug option as explained in our knowledge base: kb.serverscheck.com |
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Message posted by ahmadyani_shi on 22 July 2010 at 23:00 - IP Logged
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| ahmadyani_shi |
Standard Member
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12 July 2010
6 Posts |
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Hi Admin,
May i know what is a demo tibbo default password?\
Thanks.
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Message posted by Administrator on 23 July 2010 at 02:31 - IP Logged
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| Administrator |
Forum Admin
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29 March 2001
2963 Posts |
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There is no such thing as a Tibbo password in our configurations.
I am not sure you are referring to our environmental sensors. If you are, then set the units up as detailed screen by screen in the user manual
http://serverscheck-manuals.s3.amazonaws.com/ServersCheck_Environmental_Sensors.pdf |
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